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Claims Handler

Posted on:

13/03/2023

Closing on:

24/03/2023

Contact email:

Brief description :

A new opportunity has arisen for a self-motivated and reliable individual, with a genuine passion for customer service. If you are career-driven with proven claims experience, this role would suit you! We are looking for individuals for an International (United Kingdom) claims process. Candidates who are Fresher /Recent graduates or have relevant experience can apply.

Job Role:

• International voice – Non-Technical (United Kingdom)
• Ensuring a fair settlement and good customer service
• Liaising with the claimant and advising them on any issues that arise
• Handle a high volume of inbound and outbound customer service calls
• Working towards and exceeding KPI’s set on a daily basis
• Handle constructive objections politely and efficiently
• Ensure the correct processes and procedures are followed in a regulated environment

Preferred skills

• We need someone who is friendly and approachable with customers from all backgrounds
• An excellent team player, who is keen to progress within an organization
• Knowledge and experience with Microsoft Office
• Confident and effective communicator
• Knowledge of ERP
• Ability to work effectively under pressure
• Energetic and enthusiastic attitude towards the customers and business
• Maintain positivity throughout the workplace and have resilience within a challenge
• Adaptive towards new skills and techniques