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IT Inside Sales -REMOTE

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Brief description :

Roles and Responsibilities

Sales Prospecting:

  • Identify and research potential clients in the IT sector through various channels, including online research, social media, and industry events.
  • Generate leads and create a pipeline of prospects interested in IT solutions and services.

Product Knowledge:

  • Develop a comprehensive understanding of the company's IT products and services.
  • Stay up-to-date with industry trends and advancements to effectively communicate the value of our offerings to potential customers.

Customer Engagement:

  • Initiate contact with potential customers via phone, email, and other communication channels.
  • Conduct product presentations and demonstrations to showcase the benefits and features of our IT solutions.
  • Listen to customer needs and tailor solutions to meet their specific requirements.

Sales Closure:

  • Work towards sales targets and quotas by effectively managing leads and opportunities.
  • Prepare and present quotes, proposals, and contracts to potential clients.
  • Negotiate terms and conditions to close deals and secure contracts.

Customer Relationship Management:

  • Build and maintain strong, long-lasting customer relationships.
  • Provide post-sales support to ensure customer satisfaction and identify opportunities for upselling or cross-selling.

Sales Reporting:

  • Maintain accurate and up-to-date records of sales activities, leads, and customer interactions using CRM software.
  • Generate regular sales reports and forecasts for management review.

Team Collaboration:

  • Collaborate with colleagues, including account managers, technical specialists, and marketing teams, to ensure seamless customer experiences and maximize sales opportunities.

Continuous Learning:

  • Stay current with industry certifications and training to enhance IT knowledge and sales skills.
  • Attend training sessions, webinars, and workshops as required.

Preferred skills

  • Bachelor's degree in Business, Information Technology, or a related field (preferred but not mandatory).
  • Proven experience in IT sales, inside sales, or a related role.
  • Strong understanding of IT products and services, including hardware, software, cloud solutions, and IT consulting services.
  • Excellent communication and interpersonal skills.
  • Excellent English and Hindi Language Proficiency to deal with international Clients.
  • Proficiency in using CRM software and sales tools.
  • Results-oriented with a track record of meeting or exceeding sales targets.
  • Self-motivated and able to work independently and as part of a team.
  • Strong negotiation and problem-solving skills.
  • Ability to adapt to a fast-paced and evolving IT landscape.
  • As an Inside Sales Representative in the IT industry, you will play a vital role in driving revenue growth for our company by effectively connecting with potential customers, understanding their IT needs, and offering tailored solutions. If you are passionate about technology and have a knack for sales, we encourage you to apply and join our dynamic team.