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Manager - BA

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Brief description :

Experience: 14+ years

Qualification: BE/BTech, MSc/MCA, PGDCA, or any equivalent degree

Job Location : Technopark (Trivandrum) or Infopark (Kochi) 


  • Determining how requirements will be managed, and reviewing deliverables created by all the BAs on the team for quality and consistency
  • Handle business and project issues proactively and escalates appropriately.
  • Develop and manage relationships with relevant stakeholders and their respective requests for analysis
  • Work collaboratively to assist in the design and implementation of analysis to answer challenging business questions
  • Manages day-to-day operational aspects of requirement analysis  and tracks daily progress of the project and its scope in coordination with respective PM
  • Maintain effective client interaction for understanding customers explicit and implicit needs
  • Provide relevant insights and recommendations with statistical support/validity on analysis
  • Provide assistance in the design and delivery of automated, scalable analytical models to stakeholders
  • Work collaboratively with cross-functional teams, including Operations, Global Program, and Training teams; and Capacity Planning and Quality teams
  • Provide leadership and develop the team of business analysts and product owners
  • Addresses issues related to BA's and PO's underneath and helps them to take decisions
  • Timely mentoring  the people within the team to ensure their motivation and steadfast focus on deliverables and providing them with critical inputs on their growth and development
Experience Required
  • Experience in managing and/or mentoring and developing team of Business Analyst. 
  • Experience in working Product Owner is a plus.
  • Experience in collaborating and managing relationships with business stakeholders, at all levels, with the ability to challenge where required.
  • Ability to quickly understand high level business processes and problems and present solutions and options.
  • Being a team player with an ability to work collaboratively and positively with others in an open, friendly, flexible and facilitating manner.
  • Ability to define scope and distil lots of information into high level understandable concepts and business language.
  • Experience of process mapping, requirements elicitation techniques & Business Case writing.
  • Ability to navigate through and manage change in a fast-paced environment.
  • Ability to work in a complex partnership model, with an ability to decide which style of analysis and project delivery is appropriate and technical challenges / issues

Preferred skills

  • If you have skills or experience or qualifications in any of the following areas, it would advantageous but not critical: 
  • Lean six sigma certifications
  • Designing user experiences and design thinking
  • BPMN