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Parent Ambassador

Posted on:

24/02/2023

Closing on:

28/03/2023

Contact email:

Brief description :

Job Description • Focus on assigned client list of TutorComp and track the students learning curve. • Maintaining professional and enthusiastic client relationships (parents/students) and understanding the student’s learning objectives through internal sources. • Ensuring students/parents receive their individual learning plans and tracking the progress of the topics discussed within the framework of the learning plans. • Prepare progress charts on students’ performances for the assigned students’ cluster. • Tracking student's progress and preparing cumulative Student Feedback Cards (SFC’s) for each student in a certain time interval and send them to clients on an allotted timely basis. • Determining appropriate educational solutions for different types of students (slow learners, quick-learners, differently abled etc.) in coordination with other responsible academic team members. • Setting monthly parent-teacher discussions (PTD) at the end of a pre-decided session and being a part of that meeting (in reference to SFC). Creating its appropriate PTD Report and sending to reporting manager. • Following up regularly with the active students and their feedback about the allotted teachers. • Ensuring the rating given by the students on the teachers is accurate and updated. • Change in tutor requests to be reviewed, consolidated, discussed with the internal team and send to the reporting manager. • Analyzing dropouts and reasons for discontinuation of any student - biweekly/monthly basis in coordination with various responsible academic team members with thorough details. • After interactions with parents of dropouts/irregular students, the list to be discussed with internal team and sent to Academic Director for further interactions and guidance. • Organizing the reports and the feedback from students in a repository. • Act as a support system to the Academic Team with required guidance to students or faculty in terms of syllabus, books, educational materials, related bookstores/libraries etc. • Ability to communicate effectively with clients and be involved wherever relevant in presentations and meetings. • Following the guidelines and keeping up to date with the current global trends in education curriculum and policies. • Participation in creation of educational content, training, demos and related activities as and when required. • Maintaining healthy relationships within the team and supporting members with care and responsibility. • Being an active member in supporting the collective well-being of the organization and team to provide quality education worldwide. Requirements & Other details: • Graduate/Post Graduate. • Strong written & oral communication skills in English. • Working experience in the education industry. • Organized with the ability to prioritize and multi-task. • Reliable with patience and professionalism. • Experience in dealing with International Clients will be an added advantage. • Willing to work in shifts. • Job location: Info Park Cochin. Work Timings & days 5 AM TO 2 PM or 2 PM TO 11 PM. (6 days a week)

Preferred skills

Job Description • Focus on assigned client list of TutorComp and track the students learning curve. • Maintaining professional and enthusiastic client relationships (parents/students) and understanding the student’s learning objectives through internal sources. • Ensuring students/parents receive their individual learning plans and tracking the progress of the topics discussed within the framework of the learning plans. • Prepare progress charts on students’ performances for the assigned students’ cluster. • Tracking student's progress and preparing cumulative Student Feedback Cards (SFC’s) for each student in a certain time interval and send them to clients on an allotted timely basis. • Determining appropriate educational solutions for different types of students (slow learners, quick-learners, differently abled etc.) in coordination with other responsible academic team members. • Setting monthly parent-teacher discussions (PTD) at the end of a pre-decided session and being a part of that meeting (in reference to SFC). Creating its appropriate PTD Report and sending to reporting manager. • Following up regularly with the active students and their feedback about the allotted teachers. • Ensuring the rating given by the students on the teachers is accurate and updated. • Change in tutor requests to be reviewed, consolidated, discussed with the internal team and send to the reporting manager. • Analyzing dropouts and reasons for discontinuation of any student - biweekly/monthly basis in coordination with various responsible academic team members with thorough details. • After interactions with parents of dropouts/irregular students, the list to be discussed with internal team and sent to Academic Director for further interactions and guidance. • Organizing the reports and the feedback from students in a repository. • Act as a support system to the Academic Team with required guidance to students or faculty in terms of syllabus, books, educational materials, related bookstores/libraries etc. • Ability to communicate effectively with clients and be involved wherever relevant in presentations and meetings. • Following the guidelines and keeping up to date with the current global trends in education curriculum and policies. • Participation in creation of educational content, training, demos and related activities as and when required. • Maintaining healthy relationships within the team and supporting members with care and responsibility. • Being an active member in supporting the collective well-being of the organization and team to provide quality education worldwide. Requirements & Other details: • Graduate/Post Graduate. • Strong written & oral communication skills in English. • Working experience in the education industry. • Organized with the ability to prioritize and multi-task. • Reliable with patience and professionalism. • Experience in dealing with International Clients will be an added advantage. • Willing to work in shifts. • Job location: Info Park Cochin. Work Timings & days 5 AM TO 2 PM or 2 PM TO 11 PM. (6 days a week)