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Implementation & Support Engineer

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Brief description :

·  Perform application training (Functional and technical like installations, configurations etc.) to client's IT staff/end users on new functionalities/ enhancements.

·  Coordinate with Project Manager/team leads to resolve all issues within required timeframe.

·  Coordinate with development team and QA Team to design new functionalities based on client requirements.

·  Experience writing SQL queries and understanding of Oracle Database.

·  Installation and configuration of healthcare Products and its dependent applications.

Preferred skills

·  Working knowledge in Win 2008/2012 servers, Windows 8, Windows 10, Outlook & MS Office Suite.

·  Working knowledge in IT/Product support.

·  Basic knowledge in SQL or ORACLE would be added advantage.

·  Oracle certification (OCP) is added an advantage.

·  Database: Oracle 11g/12C / SQL Scripting.

·  Basic Hardware infrastructure knowledge.

·  HIS Application Implementation and support experience.

 ·  Hands on in Training, Coordination and Documentation required.