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Operations Executive (Sales + Logistics)

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Brief description :

  • Sales order management.
  • Logistics management; liaise with different delivery agents and ensure smooth delivery of products.
  • Inventory management and check.
  • Liaising with the customer to schedule delivery.
  • Track long term sales data.
  • Follow ethical practices with consumer and customer data.
  • Monitor and assist with customer retention.
  • Accountable for providing high customer service levels and develop strong customer relationships.
  • Provide Sales/Account Managers appropriate insight into issues and opportunities associated with their accounts, input into customer/portfolio plans and other sales initiatives.
  • Responsible for receiving and validating complaints from Customer and ensuring that compliant resolutions are tracked, escalated and reviewed before handing back to the customer.
  • Other Ad Hoc duties as per requirement.

Preferred skills

  • 1-2 years of experience in Operations Role.
  • Strong communication skills.
  • Strong analytical skills.
  • Ability to perform advanced computing functions.
  • Ability to work well in groups.
  • Ability to multitask.
  • Advanced Excel User.
  • Should have degree in Business Communications/Business Administration.