Company: IGNOSI ENTERPRISES
Location: Kazhakuttom
Job Type: Full-time
Salary: ₹15,000 -25000 per month(probation period - 2 months - Rs.13,000)
About Us
IGNOSI ENTERPRISES is a leading fintech company dedicated to delivering innovative solutions in the financial sector. We are committed to excellence in customer service, driving growth through sales support, and ensuring efficient accounts management.
Job Description
As a Customer Care and Accounts Executive, you will play a vital role in ensuring exceptional customer service, and supporting sales Demos
- Customer Care:
- Provide pre-sale and after-sale support to customers along with testing support.
- Conduct product demonstrations and training sessions.
- Address and resolve customer doubts and issues.
- Manage reported software bugs and ensure timely resolution with the technical team.
- Sales Support:
- Assist with online sales closures.
- Conduct virtual product demonstrations and provide consultation for prospective clients.