About Us:
PromptTech is a visionary organisation empowering global small and medium enterprises with innovative technologies and expertise. We optimise operations, enhance customer experiences, and drive growth. Our commitment to quality ensures reliable services that exceed expectations. Our domain expertise lies in Business Process Integration, InsurTech Solutions and Business Support Services.
We are seeking a highly skilled and experienced System Administrator to join our IT team
- Technical Support: Provide prompt and effective technical support to end-users, addressing hardware, software, and network issues.
- Issue Resolution: Troubleshoot and resolve software, system, and network issues in a timely manner.
- System Maintenance: Install, configure, and maintain Windows server operating systems, as well as network devices such as routers, switches, access points, and firewalls.
- Cloud Environment: Set up and oversee cloud environments, including Azure and AWS.
- User Management: Set up and manage user accounts, permissions, and access controls.
- Network Performance: Monitor and manage network performance, including LAN, WAN, and VPN.
- Security: Ensure system and data security by implementing and managing security measures, conducting regular security audits and vulnerability assessments, and monitoring systems for security breaches.
- Documentation: Develop and maintain technical documentation, including network diagrams and IT policies.
- Collaboration: Collaborate with other IT professionals to ensure seamless integration and operation of IT systems.