We are looking for Customer Success Executives who have excellent communication skills for dealing international clients and are willing to work abroad.
Ø Immediate Joiners are preferred
Ø Freshers may also apply
Roles & Responsibilities
· Listen to customers’ concerns, issues and questions
· Resolve customers’ concerns and answer customers’ questions to your best ability
· Maintain a positive attitude and calmly respond to customers’ complaints
· Open new customer accounts
· Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
· Recommend possible products to meet the customers’ needs
· Refer issues and questions to managers if necessary
· Prepare product and customer reports by gathering data collected during customer interactions