Roles and Responsibilities
- Ensure maintenance and upkeep of all facilities, including buildings, equipment, and utilities.
- Conduct regular inspections, identify maintenance needs, and coordinate repairs or replacements.
- Enforce health and safety standards to create a safe work environment.
- Oversee housekeeping staff and ensure cleanliness and tidiness of the office premises.
- Coordinate cleaning schedules and ensure compliance with hygiene standards.
- Handle incoming calls, emails, and correspondence, directing them to appropriate departments or individuals.
- Assist in preparing reports, presentations, and other communication materials.
- Evaluate vendors based on performance, quality, and cost-effectiveness.
- Negotiate contracts and agreements with vendors to ensure favourable terms.
- Coordinate travel arrangements for employees, including flight bookings, hotel accommodations, and transportation.
- Manage hotel bookings and ensure accommodations meet organization’s standards and budget.
- Monitor SLAs with vendors and service providers to ensure compliance.
- Address any issues or discrepancies in SLAs and work towards resolution.
- Maintain records of company assets and equipment, track usage, and conduct regular audits.
- Assist in procurement of new assets as needed.
- Procure office supplies, equipment, and services as required.
- Manage inventory levels and conduct audits to ensure adequate stock levels.
- Handle incoming tickets or requests from employees and stakeholders, ensuring timely resolution.
- Arrange catering services for meetings, events, and employee meals.
- Collect feedback on food quality and service and make necessary adjustments.
- Oversee the management of Management Information Systems (MIS) to ensure accurate and timely reporting of data.
- Generate reports and analyze data to provide insights for decision-making and process improvement.
- Facilitate onboarding process for new employees, including printing ID Cards, Access Cards, conducting orientations, and coordinating with relevant departments.
Contact details:
Nikitha Isaac-HR Specialist
Contact number:8248927284
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