Experience:
Minimum of 6 months of experience as a programmer in any language, or
freshers with a thorough understanding of software development can also apply.
Location: Edapazhanji, Trivandrum
Timings: Monday to Saturday 10 am to 6 pm
Salary: Rs 2.4 to 3.6 Lakhs + Incentives per year
About the Company:
Founded in 2018, Picky Assist is a leading product-based company with offices in the USA and
India. We offer a ready-to-use, no/low-code, 100% modular software platform that enables
customers worldwide to build innovative and scalable solutions without writing a single line of
code. Our platform supports a wide range of applications, including Vertical-Specific
Conversational CRM, AI Chatbots, Business Analytics, Payment Automation, Commerce
Automation, and Connectors, all with record turnaround time (TAT) and without the need for
developers.
With over 2,000 paying customers across 80+ countries, we are experiencing a rapid growth of
200% month over month. We are now expanding our team and hiring for our Trivandrum,
India, branch. For more details about our products and services, visit
https://pickyassist.com/en
Job Summary:
We are seeking passionate engineers who are eager to learn and build a future-proof career in
the no-code/low-code revolution. This role involves working closely with customers worldwide
to help them implement CRM and business automation using our no-code software platform
while ensuring a high level of customer satisfaction.
Responsibilities include building no-code CRM modules, workflows, chatbots, automations,
and connectors, as well as integrating our platform with third-party software through APIs
using our visual builders. This job does not require extensive programming, as most tasks
involve software development using our no/low-code module platform.
Key Responsibilities:
● Identifying customers' requirements and onboarding customers with our no-code
software.
● Integration with 3rd party software using our no code API & Webhook builders/
● Troubleshooting the logical issues in the software products and educating the
customers on proper usage of different features.
● Develop and sustain strong customer relationships to enhance satisfaction.
● Increase the product usage ratio by educating the customers about different
possibilities and values the product can add to their business
● Provided technical support and guidance on software features and functionalities.
● Collaborate with internal teams, including sales, marketing, product development, and
customer support to ensure a seamless customer experience.
● Minimise the Churn ratio by providing high-quality customer support and experience
Qualifications:
Bachelor’s degree in IT, Computer Science.
● Strong logical reasoning skills with the attitude to get this done
● Basic understanding of any programming language
● Strong background in software project management.
● Excellent communication, negotiation, and presentation skills.
● Ability to manage multiple SaaS product lines and customer segments.
● Should be a proactive communicator
Experience Required:
Minimum of 6 months of experience as a programmer in any language, or freshers with a
thorough understanding of software development, can also apply.
How to Apply
Send your CV to careers@pickyassist.com or WhatsApp
https://wa.me/18302680508?text=careers