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ZAFIN SOFTWARE CENTRE OF EXCELLENCE PVT LTD

G4, THEJASWINI, TECHNOPARK, TRIVANDRUM , 695581

Program Manager

Closing Date:26,Apr 2025
Job Published: 12,Mar 2025
Contact Email: careers@zafin.com

Brief Description

  • Own, review, and manage the project work plan and hold the team and project resources accountable for variances in budget and hours
  • Possess a thorough understanding of estimation, agreements, and staffing model
  • Oversees schedules and budgets to ensure goal attainment
  • Defines goals, measurable and achievable success criteria for the teams
  • Partners with stakeholders across the organization
  • Performs risk analysis, management of outstanding issues and requests for changes
  • Communicate proactively with customers and internal team members to deliver business value as a part of daily work management, including regular progress reports
  • Diligence in follow-up and follow-through
  • Manage work to achieve positive outcomes
  • Encourage the use of agile work management processes
  • Guide team members to prioritize workload

Preferred Skills

  • Degree in computer science, engineering, business administration or equivalent experience
  • Industry-accepted certifications in service project and management with multiple years of experience in Program Management, Delivery Management, and Team Management
  • Domain knowledge of banking and financial institutions and/or large enterprise IT environments is desirable
  • Knowledge of cloud concepts
  • A good awareness of software development lifecycle methodologies (Waterfall, Agile) and delivery and testing through continuous integration and delivery
  • Microsoft Excel, Word, PowerPoint, Wiki, Planning software, Agile project management tools
  • Must be well-versed with our product as well as products used by financial institutions in a similar space
  • 10+ years of experience working with customers and partners with outstanding client communication skills and dedication to providing exceptional and timely client services
  • Tech project and product management experience and knowledge of application lifecycle management (ALM) methodologies including Agile and Scrum. DevOps implementation experience.
  • Experience with process methodologies used in the software industry
  • Solid understanding of business concepts and issues
  • Ability to lead people and demonstrated leadership skills within a team and cross-functional team environment
  • Ability to lead teams and manage engagement profitability
  • Professional presence with the ability to quickly establish personal credibility and demonstrate expertise
  • Ability to work in the office setting 
  • Fast-paced environment with tight deadlines
  • Support offshore hours / multiple time zones
  • Flexibility with working hours based on team and client needs