- Research and gather insights, understand user needs and behaviours
- Produce compelling designs, create wireframes, prototypes, and interactions that efficiently communicate design, as well as create concepts to support product ideation
- Organize and structure complex information in a way that is intuitive and easy for users to navigate
- Present and articulate the thinking behind your work, be proactive and conduct regular design reviews and capture feedback from key stakeholders to iterate and improve on designs
- Apply human-centred design methods and W3C (AA+) accessibility standards to craft inclusive, industry-leading B2B banking experiences from start to finish
- Contribute to and use the design system to ensure consistency across products
- Collaborate with other designers to develop solutions that enhance the user experience
- Use industry knowledge and understand the technical and business aspects of the product to find ways to improve it
- Manage the design workload and ensure timely delivery of products in an Agile environment, working closely with product managers and delivery teams
- Work with cross-functional teams across different locations, ensuring clear communication and effective problem-solving
- Stay up-to-date with the latest design trends and tools through continuous learning