Thiruvananthapuram
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Trivandrum
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Call center executive

Closing on:

24/06/2018

Contact email

Callcenter@orisys.in

Brief description :

  • Good verbal and written communication skills-ability to read, write, and comprehend in English and Malayalam.
  • Experience in Direct Interaction with Customers via E-mail and Phone.
  • Proven customer support experience.
  • Answer calls professionally and provide information about products and services or obtain details of complaints.
  • Follow up to ensure that appropriate actions are taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Willingness to learn
  • Provide quality service to customers

Preferred skills

  • Any graduate
  • Good communications skills
  • Ability to listen and active problem-solving skills
  • Good interpersonal skills
  • Must be a Team Player
  • Excellent communication and presentation Skills
  • Should be able to multitask
  • Comfortable to work in rotational shifts
  • Prior experience in Call center will be an added advantage
Interested candidates send your updated resume , previous CTC , present CTC and notice period to callcenter@orisys.in before 24th