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Customer Support Executive

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Brief description :

Job Location: Fingent Cochin, Infopark
Years of experience: 1- 2 Years
Number of open position: 2
(1) Semi Voice process
(2) International Process
(3) Technical Support

Preferred skills

Skill Set Requirement

1.Excellent Communication Skills in English both verbal and written

2. Flexible to work in rotational shifts
3. Customer support or call center experience but not mandatory
4. Upsell or cross-sell experience but not mandatory
5. Good listening skills
6.Active problem-solving skills
7.Ability to handle the pressure
8. Good rapport builder
9.Proficient in Microsoft Office Suite
10.Freshers are also welcome
11. Tech-savvy
12. Efficient in multitasking
13.  Assist customers with little to no supervision