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Business Analyst

Closing on:


Brief description :

Job Location: Trivandrum

Experience: 1 to 3 Years

Preferred skills

Responsibilities & Duties:


  • Experience in technical and functional business
  • Plan and facilitate requirements sessions to identify and validate requirements with business stakeholders.
  • Gather business requirements from customer through interactions with business users and key project sponsors.
  • Collaborate with internal team/BA team members to identify gaps and dependencies in customer requirements.
  • Support the QA organization during user acceptance testing to ensure solutions meet the business requirements.
  • Engage in extensive documentation and analyse business requirements.
  • Monitor, analyse, and evaluate product utilization to ensure appropriate and efficient use of applications.
  • Manage and communicate requirements including requirements prioritization, requirements changes, and conflict resolution.
  • Assist with monitoring and analysing service levels. Ensure that knowledge and support documents are developed and maintained in the best interest of the project.
  • Provide adequate training to customer and key user group as deem fit.
  • Analyse current business processes of the customer and product fitment.
  • Participate in strategic discussions to determine long range business solutions.
  • Participate in Product Status meetings, active member of project teams.
  • Conduct data audit in the system and recommend remedial action as deemed appropriate.
  • To be the single point of contact for all customer and project activities.
  • Perform ad-hoc production support by responding to user requests.
  • Good to have a Bachelor’s degree in MIS/business management or similar degree.
  • Demonstrable experience with two or more web/systems programming languages. Sound understanding of technology like sql, html, xml, reporting tools will be a plus.
  • Ability to write queries, understanding of tables, views, stored procedures, and keys.
  • Be able to work within limited time restraints and strict deadlines. Be able to perform duties without immediate supervision.
  • Possess excellent written and oral communication skills with problem-solving and inter-personal skills.
  • Possess the ability to work in a team environment.
  • Possess time management skills with the ability to coordinate multiple tasks to ensure project deadlines are met.
  • Proficiency in Microsoft PowerPoint, Word, Excel, Visio with presentation skills.
  • Should be innovative, creative, quick thinker, fast learner, and a team player with a strong customer service focus.