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Relationship Manager

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Brief description :

  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Letting customers know about other products the company offers.
  • Carrying out client satisfaction surveys and reviews.
  • Escalating and resolving areas of concern as raised by clients.

Preferred skills

• Good communication and leadership skills is required.
• Basic Knowledge in accounts is also required.(Bcom degree is mandatory)
• Software background is an added advantage.
• Strong interpersonal skills and an ability to build rapport with customers.
• Previous sales experience and an organised approach to work.
• Hardworking with a strong work ethic.