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Smartphone Support Engineer

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Brief description :

 Looking for an experienced Smartphone support engineer who are passionate and able
 to work in a challenging environment.

Preferred skills

2-3 years of experience repairing smartphone apps, that includes diagnosis, troubleshooting and fixing issues.
  • Comfortable speaking to US and UK clients over phone (VoIP)
  • Must be Fluent in conversational English, able to communicate and articulate with people belonging to different regions and cultures through voice/non voice.
  • Prefer candidates with wide experience fixing issues in Windows, Android and iOS phones, tablets, ipads etc
  • Experience working with MS Office, Email clients and other office administration tools
  • Should be in a position to work during US/UK hours
  • Should manage support activities through company support portal/websites.
  • Certification preferred, though not mandatory.
  • Attend regular calls, meetings with internal and external stakeholders, conferences and maintain weekly/daily MIS.
Selected candidates will have the option to work remotely after successful completion of the induction program.
 Please sent your resume to