Lead Analyst/ Group Coordinator/ Team Leader
Brief description :
Accountable to manage the team and ensure production and quality targets are met as per company requirement. Responsible for identifying issues and alerting the appropriate parties before these issues are identified by the client. The job is to enhance and expand the capacity of your team members, allowing Prometheus to expand the scope of its teams to include a much larger client base.
Must have US medical billing experience.
- Daily Standing Meeting Prepare respective report for daily meeting, reporting results and associated red flags. Always bring proposed solutions when reporting these issues.
- Escalations - Identifying issues, addressing issue related emails and escalating it to the Team Leader and Managers if necessary.
- Quality Assurance Overall responsible for the quality of the team for his process.
- Communication Good rapport with Team Leader , Senior Team Leader and Assistant Manager, review emails and respond or forward as appropriate, taking a significant work load off of the Team Leader.
- Production Maintain average Production on respective processes.
- Month End overall responsibility for ensuring that month end procedures like Client invoicing reports and month end closing reports are maintained in timely manner.
- Allocation Responsible to task Connect Portal