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Support Engineer : Windows

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Brief description :

  • Experience within IT Operations, infrastructure services support (Systems management), operations
  • Good expertise in deploying MS Technologies such as Windows Server, Active Directory, Exchange Server, Lync, O365 etc
  • Thorough technical knowledge of Windows platform (Windows, AD, VMware and Hyper – V)
  • Should have good analytical/logical approach on troubleshooting for resolving hardware issues related to Servers ( such as HP Dell, IBM)
  • Server Blades, Blade enclosures, Blade networking such as Virtual Connect, VC FC, FF
  • Troubleshoot hardware and connectivity issues on environments running various Operating Systems such as Windows, Linux, VMware, ESX etc. desired.
  • Expertise on Windows heterogeneous platform environments, including MS Clustering, NLB, backup operations, Middleware applications (Terminal Services, Citrix)
  • Deep technical skills on Microsoft Core components are mandatory (DNS, DHCP, WINS)
  • Strong Experience in MS Exchange, Office 365, Skype for business, lync etc
  • Experience with installation and configuration of Active directory, Exchange
  • Experience in O365, configuration & Migration
  • Good Knowledge of Server Hardware/RAID, SAN, Backup Applications
  • Good knowledge in Azure, AWS , Google cloud and other private cloud solutions like Rackspace and Softlayer.
  • Good Knowledge of Server Hardware/RAID, SAN, Backup Applications

Preferred skills

Experience: 2 to 4 years.

Qualification: B.Sc./M.Sc./B. Tech /B.E/MCA or other related degrees.

Proficiency in English

Strong client-facing and communication skills

Troubleshooting and multi-tasking skills

Good understanding about upgrading, transitioning and migrating Active Directory to the latest version

Good understanding Active Directory Tools that will help in Troubleshooting, Monitoring and fine tuning of Active Directory

Good understanding of mail flow design

Product and technology oriented certifications on the relevant areas

Clear communication and good customer handling skills


Should be flexible for 24*7 shifts

Walk in venue

Interested candidates, please share your resumes with