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Support Engineer - Linux Services

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Brief description :

Linux server administration (CentOS, Ubuntu, RHEL etc.)

Working in different hosting platforms like dedicated servers, shared servers and cloud technologies

Handling Level 1 requests from clients and escalate the tickets to Level 2 when necessary

Provide support by working in rotational shifts (24/7) based on client and organization requirements

Interact with clients over chat, email and phone based on the requirement


Preferred skills

Strong communication skills (verbal and written)

Excellent knowledge in RHCE topics

Multitasking and troubleshooting skills

Engineering Graduate (B.Tech or B.E) RHCE or RHCSA certification is a must

Experience -0 to 6 months

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